PRODUCT FAQ

We can't say we've heard it all. But we've heard quite a lot. Select your console below--our lists of Frequently Asked Questions might have you playing again in no time.
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Street Fighter IV
Q: My standard edition Arcade FightStick joystick is having problems with responsiveness or does not work in one direction?
A: Mad Catz is committed to providing quality products and we fully stand behind our product warranty. Some customers have reported responsiveness issues with their standard edition Arcade FightStick. The issue is due to a metal washer at the base of the joystick shifting out of place. The result is the stick can will feel stiff, stick in one direction, or fail to register in a direction. The more you play the worse it will get. To avoid voiding your warranty, we recommend contacting Mad Catz technical support and they can fix or replace the joystick.
Date Created: 2/18/2009 Last Updated: 2/18/2009

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