Please fill the form and press submit. Mad Catz will work as quickly as possible to respond to your query.
Enter your product's serial number, and upload a photo of the serial number label using the attachment function below. (how to find the product series number)
Please enter details of your request. A member of our support staff will respond as soon as possible.
To help expedite returns and exchanges, please attach your purchase receipt, as well as a picture of your hardware serial number.
Mad Catz serial number is combined with one capital letter with ten digits, and Mad Catz packaging typically has the serial number on it.
Also, Mad Catz products have the number printed on stickers in the following places:
Mice: On the bottom of mice
Keyboard: On the bottom of the keyboard
Headset: On the control box
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